Setting up commissions in ezyVet sounds simple until you realize how many variables actually shape a fair, transparent, and accurate compensation structure. Between service-based commissions, product margins, discounts, and revenue allocations, even a small oversight can ripple into payroll errors and broken trust. The good news? ezyVet offers flexible tools to automate commissions—if they’re configured correctly. Let’s walk through the essentials to help your team get paid accurately, and your practice stay profitable.
Before diving into the commission setup, please define your commission model. Decide what is included and excluded. This is defined in the DVM contract. Develop an SOP for team members creating invoices to ensure they know how to assign the correct provider. Then review that all products and services are categorized correctly and ensure that your pricing is finalized. It is common to see % anywhere from 0-24%, depending on the type of service/product. Always ensure your margins can pull the production %. If your dietary products have a 10% markup, do not give away 10%.
Here are the typical ranges:
Ancillary, Cremation – 0%
Dietary, Prescription, Vaccines – 5-10%
Labs, Injections – 10-20%
Services – 18-24%
To set up your percentage to automatically calculate in ezyVet, log in to ezyVet and head to Admin:
Then click on Roles to define the same commission for each veterinarian.
Alternatively, if you want a different percentage for each person, you can set this up under User instead. In that case, head to User and select your person:
Then head to Tab Commission.
Here, you can add each group with a different % or do it by product.
The last step is to test it out to ensure it works properly. Check your production payout frequently.
The report you want to use is under Reporting – Invoice Revenue by Group. Choose the appropriate date, and toggle the switch ‘Include Earned/Commission. Choose Group by Staff Member. Please note this report will show everything invoiced, not necessarily paid. If your DVM contract states that production is paid out only on paid balances, a different report is needed. (Payment Revenue by Group)
Feel free to contact us if you need help setting up commission for your DVMs.